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Signed in as:
filler@godaddy.com
Once you have submitted your order, you should receive an acknowledgment email from us confirming receipt of your order. We will send a further email accepting your order (which will include an order reference number) once we are happy that we will be able to fulfil it. This is when a contract will come into existence between us. If for any reason we cannot accept your order, we will send you an email with a reason why. Sometimes this can happen if we don’t have enough of the products in stock, or if we have an issue with our delivery network. If we’ve had to suspend the supply of certain products, for example if there is a suspected technical fault or we are updating the product to reflect changes in regulatory requirements, we will be sure to notify you as soon as we can. We hope this won’t happen, but if it does, we won’t charge you for any unfilled order.
We will always do our best to make sure the information on our website is accurate and up to date. Sometimes, the images of our products on our website may differ slightly from the product you receive.
If we do make a mistake (for example the price or description of the product on our website is incorrect), we will always put our hands up and tell you. If you have already placed an order and you are not happy to go ahead with the purchase, we will cancel the order and refund any money already paid. If you have already received the products, we will cover the costs for the products to be returned to us. Alternatively, we can confirm the order for you at the correct price.
If we accept and process your order where a pricing error is obvious and unmistakable and could reasonably have been recognised by you as a mispricing, we may end the contract, refund you any sums you have paid and require the return of any goods provided to you
BBFC (British Board of Film Classification) or PEGI (Pan-European Games Information) age ratings
Some of our products may have age ratings, such as computer games. We will always make it clear if there is a rating for a particular product on our website. Please don’t purchase a product if you are under the certified age (or buy it on behalf of someone else who is), because you will be committing an offence. If we have a suspicion that you do not meet the age requirements, we may refuse to supply the product.
By placing your order, you are confirming that you meet the age requirements to receive and view the title.
We can’t usually make changes to your order once we have acknowledged it. If you need to make a change, please contact us to cancel your order so that you can re-order.
Delays outside our control
Sometimes there might be a delay in meeting the estimated delivery date due to factors outside our control, for example bad weather or carrier delays. We will make sure we keep you updated and will always try to provide you with a revised delivery date. If you haven’t received your order, and haven’t heard from us, please contact us so that we can update you. If there is a risk of a substantial delay, you will always have the option to cancel your order and request a refund.
If you aren’t in when we try to deliver, we will leave you a slip so that you can re-arrange your delivery. If we don’t hear from you, and you don’t rearrange your delivery, we will get in touch so that you can tell us what you want to do. If we can’t get hold of you, your order may be cancelled and you’ll need to re-order.
Any damages must be reported within 48 hours of delivery by email with photos showing the damage.
We will only disconnect your old appliance if you have selected the installation service when you place your order. If you have not chosen our installation service you will need to safely disconnected your old appliance before our arrival.
Disconnection is not available for products that are hard-wired such as built in dishwashers, refrigeration or laundry appliances.
We will only disconnect existing appliances if in our judgement the existing connection is sound and safe.
If we are providing either a removal service or our disconnection service then before we arrive you must make sure that the old appliance is empty and, in the case of fridges and freezers, it is defrosted. Televisions must be disconnected from stands and brackets.
We offer an installation service for most domestic appliances in a domestic setting. Postcode restrictions apply to this service. You can check if installation is available in your postcode area at the checkout. This must be selected by you at the time you order the product. If you have not also selected the installation service you must disconnect your old appliance. See Disconnection and Removal above.
Installation of appliances will be carried out to existing services within one metre of the appliance only (one and a half metres for Range Style Gas or Dual Fuel Cookers). Included in the installation will be a test of the appliance.
If any of the following are found when we arrive at your property we will not be able to install your appliance:
Your old appliance has not been disconnected (excluding gas and electric cookers);
Electrical supplies or plumbing which is unsuitable or which fails our pre installation test;
Water supplies that are unsuitable or which cannot be isolated;
Unsuitable waste or drainage facilities;
Mechanical adjustments are required to the items to cater for external issues such as water pressure or where any alteration to existing electrical connections or supplies or plumbing are required
alterations to pipe work are needed to satisfy the requirements of appliances with waterproofing devices.
Please note that the installation service provided by our delivery team will not be provided if:
no services or fittings are currently present;
hard wiring is required;
any additional work such as plumbing is necessary.
If we are offering free or reduced price installation as part of a promotion you must check the terms and conditions for the promotion to see if you are eligible.
We are under a legal duty to supply products that comply with this contract. Nothing within these terms affects your statutory rights.
If you have received a faulty item, please contact us within 30 days so that we can provide you with a refund. We will just need your order reference number and a description of the fault so that we can investigate and make sure that other customers haven’t been affected. Remember, we don’t cover faults that happen because of misuse, accident, neglect or normal wear and tear.
If you contact us outside our 30 day returns period, but within twelve months of receiving the products and depending on the nature of the fault, we may be able to assist you with either a repair or replacement subject to the manufactures warranty.
Please note after 30 days the warranty will be direct with the manufacturer.
If you have received a faulty product, we will need it to be returned.
We are happy to give you a refund or exchange if you contact us within 14 days of receiving the goods.
You will need to notify us that you have changed your mind within the above refund period. You can do this by contacting us by E-mailing us at contact@techguru.me.uk Please provide your name, home address, details of the order and, where available, your phone number and email address.
You will be able to request a refund if you have opened the goods to inspect them, but not if you have already used them (this includes the installation of any data or software). If we notice that the goods have been used, or handled in a way that would not be permitted in a shop, we may have to deduct any loss in value from your refund. Please make sure you return the product in its original, undamaged packaging, along with any accessories. There are some exclusions, which are detailed below under ‘when we can’t offer a refund or exchange’.
In order to return goods to us you will need a returns reference and a returns label. We will provide these to you once the return has been authorised. Please email us at contact@techguru.me.uk so that we can arrange collection.
We will refund you the price you paid for the products. We aim to refund you within 14 days of receiving the goods, or from receipt of evidence that the goods are on their way to us.
We won’t be able to accept refunds or exchanges for the following:
The price of our products includes VAT. The total cost of your order is the price of the products plus any applicable delivery charges, and will be confirmed to you in your order acknowledgement.
We accept VISA, MasterCard, American Express and Maestro. Apple Pay and Paypal are also available. We cannot accept Electron or foreign registered credit cards. Companies with approved references may be eligible for a Credit Account.
We take our responsibility for recycling seriously. As required by the Waste Electrical and Electronic Equipment (WEEE Regulations) we finance the recovery and recycling of WEEE and take care to ensure that all of our products carry the appropriate markings. Information about how to recycle can be found here: https://www.gov.uk/electricalwaste-producer-supplier-responsibilities and on our website
We are responsible to you for foreseeable loss and damage caused by us.
If we fail to comply with these terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking this contract or our failing to use reasonable care and skill. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the contract was made, both we and you knew it might happen, for example, if you discussed it with us during the sales process.
We do not exclude or limit in any way our liability to you where it would be unlawful to do so.
This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors; for fraud or fraudulent misrepresentation; for breach of your legal rights in relation to the products including the right to receive products which are: as described and match information we provided to you and any sample or model seen or examined by you; of satisfactory quality; fit for any particular purpose made known to us; supplied with reasonable skill and care and for defective products under the Consumer Protection Act 1987.
We are not liable for business losses.
We only supply the products for domestic and private use. If you use the products for any commercial, business or re-sale purpose we will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
We will only use your personal information as set out in our Privacy Policy
These terms and the dealings between us are governed by English law and the exclusive jurisdiction of the English courts.
GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
SECTION 5 – PRODUCTS OR SERVICES
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any colour will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more detail, please review our Returns Policy.
SECTION 7 – OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.
SECTION 8 – THIRD-PARTY LINKS
Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
SECTION 9 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libellous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
SECTION 10 – PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy.
SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
SECTION 12 – PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall [Vpn Shop], our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
SECTION 14 – INDEMNIFICATION
You agree to indemnify, defend and hold harmless [Vpn Shop] and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
SECTION 15 – SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
SECTION 16 – TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
SECTION 17 – ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 18 – GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United Kingdom
SECTION 19 – CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
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